Index
01_Stay accountable.
Stay accountable. — section 01/13
01_Stay accountable.
Max Effort Muscle

Stayaccountable.

Turn the subscription into an ongoing relationship

Don’t just send the stack.

Help them stay on track.

02_The subscription can’t end at the box

The subscriptioncan’t endat the box.

Today, the most visible recurring moment is:

The boxshows up.

  • Supplements arrive.
  • The customer uses them.
  • Next month: another box arrives.
  • But Max Effort’s real promise is bigger than supplements.
If Cory and Dustin are ultimately selling

Discipline +consistency

then the subscription should help people practice both.

The product arrives monthly.

The relationship should too.

03_Create the check-in

Createthe check-in.

Build a simple recurring Max Effort member check-in.

Not a long questionnaire.

Not customer research disguised as homework.

Two minutes.

Check in.

Get value.

Keep moving.

A quick conversation
  • 01How’s training?
  • 02How consistenthave you been?
  • 03What are youtraining for?
  • 04How’s yourcurrent stack working?
  • 05What are yourunning low on?
  • 06Anything youwant to change?
  • 07Where are youstruggling?
  • 08What do youneed help with?
04_Start with I Want Abz

Start withI Want Abz.

I Want Abz is the perfect place to introduce the behavior.

Participants are already
  • Training.
  • Tracking progress.
  • Using supplements.
  • Working toward something.
  • Trying to stay consistent.
So throughout the contest — check in
  • How’s training?
  • Are you on track?
  • What’s working?
  • What’s not?
  • What changed?
  • What do you need?

Now Max Effort isn’t just running a transformation contest.

It’s helping peoplethrough it.

05_Give something back

Givesomethingback.

Don’t justcollect data.

Every check-in should give the member something useful in return.

Based on their answers
  • Training recommendation
  • Supplement / stack guidance
  • Recovery suggestion
  • Content from Cory & Dustin
  • Accountability prompt
  • Product education
  • Next-week focus

“That wasactually useful.”

Otherwise:

We’ve just built a survey.

06_Close the loop

Closethe loop.

Over time, Max Effort begins understanding the member rather than simply knowing their order history.

The more they check in,the better Max Effort can help.

  1. 01Ask
  2. 02Listen
  3. 03Respond
  4. 04Recommend
  5. 05Check back
  6. 06Learn
  7. Then repeat.
07_Know the person, not just the order
Today we know

Whatthey bought.

We stop knowing orders.We start knowing people.

The check-in can tell us
  • Why they’re training.
  • How often they train.
  • What their goals are.
  • Where they’re struggling.
  • What products they’re using.
  • What they think is working.
  • What they need next.
  • When their motivation is dropping.
08_Let the customer tell us what to build

Now the datagets interesting.

Over time, patterns can emerge.

These insights can inform
  • Content
  • Product
  • Offers
  • Retention
  • Coaching
  • I Want Abz
  • New product development

The customer tells uswhat to build next.

Illustrative examples
  • 01What percentage of members are struggling with recovery?
  • 02Where do people start losing consistency?
  • 03What goals are becoming more common?
  • 04Which stacks are working for different kinds of members?
  • 05What questions keep coming up?
  • 06What problems aren’t we solving yet?
  • 07What do our most consistent members have in common?
  • 08What behaviors show up before someone cancels?

These are examples of the types of questions the data could eventually answer — not observed Max Effort customer data.

09_See the problem before they cancel

The worst timeto learn a customeris disengaged:

When they cancel.

By then: it’s too late.

The check-in becomes anearly-warning system for churn.

See the problem before they leave.

But imagine a member checks in
  • Training frequencyDown.
  • ConsistencyDown.
  • MotivationLow.
  • Stack satisfactionUnsure.

That’s a signal.

Instead of waiting — intervene
  • Send useful content.
  • Recommend an adjustment.
  • Offer help.
  • Give them a simple goal.
  • Reconnect them with the community.
10_After I Want Abz, keep going

I Want Abzstarts the habit.But it doesn’thave to end there.

During I Want Abz

Check in more frequently.

After I Want Abz

Turn the behavior into an ongoing subscriber benefit.

The cadence can evolve
  • Weekly.
  • Biweekly.
  • Monthly.

The exact frequency should be tested.

We don’t just

ship your supplements.

We check in.

A membershiprelationship.

11_This is Cory & Dustin at scale

This isCory & Dustinat scale.

Take the way Cory & Dustin coachand build it into the membership.

Cory and Dustin can’t personally ask 1,000 members:

  • “How’s training?”
  • “What are you taking?”
  • “What’s working?”
  • “Where are you struggling?”
  • “What needs to change?”
  • “What can we help with?”

But the system can. And their philosophy can shape what comes back.

To be clear

We are not pretending every response is personally written by Cory or Dustin. We are taking the way they think and building it into the membership.

  • Training.
  • Discipline.
  • Consistency.
  • Supplementation.
  • Accountability.
12_Build the relationship

Build therelationship.

And that brings us back to what Cory and Dustin really sell:

Discipline+consistency.

  • The supplements support the work.
  • The content inspires the work.
  • The community surrounds the work.

The check-in helps themkeep doing the work.

Max Effort
  1. 01Member trains
  2. 02Max Effort checks in
  3. 03Member shares what’s happening
  4. 04Max Effort responds
  5. 05Member gets more value
  6. 06Max Effort learns
  7. 07The experience gets better
  8. 08Member keeps showing up
  9. Back to the top
13_Four ideas, one system

Four ideas.One system.

Not four disconnected ideas — a connected Max Effort growth system.

Max Effort
  1. 01Own the region

    Creates stories, relationships, and community.

  2. 02Earn it. Then scale it.

    Turns the best stories into subscriber acquisition.

  3. 03Unlock it.

    Creates participation and momentum.

  4. 04Stay accountable.

    Creates engagement, insight, value, and retention.

Acquire.Engage.Learn.Retain.Repeat.